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Zbirka: Storitve za kupce
58 rezultatov
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Smrtonosna zdravila in organizirani kriminal: kako vsemogočne farmacevtske korporacije spodkopavajo javno zdravstvo(2019) PETER GOTZSCHEVezava: Mehka29,50 €
PETER GOTZSCHE
Smrtonosna zdravila in organizirani kriminal: kako vsemogočne farmacevtske korporacije spodkopavajo javno zdravstvo
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This is Marketing: You Can't Be Seen Until You Learn To See(2018) SETH GODINVezava: Mehka23,61 €
SETH GODIN
This is Marketing: You Can't Be Seen Until You Learn To See
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Uncommon Service: How to Win by Putting Customers at the Core of Your Business(2012) FRANCES FREIVezava: Trda36,98 €
FRANCES FREI
Uncommon Service: How to Win by Putting Customers at the Core of Your Business
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New Customer Experience Management(2022) YORGOV, IVAYLOA comprehensive guide to a burgeoning field, this book shows how to design and implement a future-proof post-sales service program focused on proactively addressing customers’ needs in a personalized way.196,88 €
YORGOV, IVAYLO
New Customer Experience Management
A comprehensive guide to a burgeoning field, this book shows how to design and implement a future-proof post-sales service program focused on proactively addressing customers’ needs in a personalized way.
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diamond in the rough(2023) BELLEGHEM, STEVEN VANIn this book you will learn in very concrete steps and clear tips on how you can develop a customer-oriented corporate culture.44,79 €
BELLEGHEM, STEVEN VAN
diamond in the rough
In this book you will learn in very concrete steps and clear tips on how you can develop a customer-oriented corporate culture.
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Experience(2015) LOEFFLER, BRUCE,CHURCH, BRIANBring Disney-level customer experience to your organization with insider guidance The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer29,18 €
LOEFFLER, BRUCE,CHURCH, BRIAN
Experience
Bring Disney-level customer experience to your organization with insider guidance The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer
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Come Back Culture – 10 Business Practices That Create Lifelong Customers(2022) YOUNG, JASON,MALM, JONATHAN,SCHULZE, HORSTWant second looks, return visits, and lifelong customers at your business? These highly sought-after speakers and consultants provide valuable insights and practical ideas on how to create a business driven by hospitality and an environment that keeps peo25,00 €
YOUNG, JASON,MALM, JONATHAN,SCHULZE, HORST
Come Back Culture – 10 Business Practices That Create Lifelong Customers
Want second looks, return visits, and lifelong customers at your business? These highly sought-after speakers and consultants provide valuable insights and practical ideas on how to create a business driven by hospitality and an environment that keeps peo
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Call Centers For Dummies(2010) BERGEVIN, REAL,KINDER, AFSHAN,SIEGEL, WINSTON,SIMPSON, BRUCE21,81 €
BERGEVIN, REAL,KINDER, AFSHAN,SIEGEL, WINSTON,SIMPSON, BRUCE
Call Centers For Dummies
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New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company(2008) MICHELLI, JOSEPH, PHDWhen it comes to quality, style, and service, The Ritz-Carlton Hotel Company has set the gold standard for delivering the highest level of customer experience. This book features the five key principles behind The Ritz-Carlton Hotel Company's success and30,56 €
MICHELLI, JOSEPH, PHD
New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
When it comes to quality, style, and service, The Ritz-Carlton Hotel Company has set the gold standard for delivering the highest level of customer experience. This book features the five key principles behind The Ritz-Carlton Hotel Company's success and
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Ten Principles Behind Great Customer Experiences, The(2012) WATKINSON, MATT34,45 €
WATKINSON, MATT
Ten Principles Behind Great Customer Experiences, The
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Customer Success Pioneer(2019) LUCAS, KELLIEFind the right path the first time! Use this transformation handbook to navigate your way through the first year of defining, establishing and expanding a world-class Customer Success function for your company.18,37 €
LUCAS, KELLIE
Customer Success Pioneer
Find the right path the first time! Use this transformation handbook to navigate your way through the first year of defining, establishing and expanding a world-class Customer Success function for your company.
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Inbound Organization - How to Build and Strengthen Your Company's Future Using Inbound Principles(2018) TYREVezava: Trda30,54 €
TYRE
Inbound Organization - How to Build and Strengthen Your Company's Future Using Inbound Principles
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Customer Relationship Management(2018) KUMAR, V.,REINARTZ, WERNERThis book presents an extensive discussion of the strategic and tactical aspects of customer relationship management as we know it today.114,48 €
KUMAR, V.,REINARTZ, WERNER
Customer Relationship Management
This book presents an extensive discussion of the strategic and tactical aspects of customer relationship management as we know it today.
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The Customer Success Economy - Why Every Aspect of Your Business Model Needs A Paradigm Shift(2020) NICK MEHTAVezava: Mehka30,57 €
NICK MEHTA
The Customer Success Economy - Why Every Aspect of Your Business Model Needs A Paradigm Shift
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Effective Complaint Management(2019) STAUSS, BERND,SEIDEL, WOLFGANGFurther, it discusses the relevant ‘backstage’ tasks involved in using complaint information to achieve quality improvements and cost reductions through complaint analysis, controlling and reporting.122,11 €
STAUSS, BERND,SEIDEL, WOLFGANG
Effective Complaint Management
Further, it discusses the relevant ‘backstage’ tasks involved in using complaint information to achieve quality improvements and cost reductions through complaint analysis, controlling and reporting.
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Executive Engagement Strategies(2020) BURGESS, BEVWin the attention of high-level decision makers in large corporations; spark their interest and earn their trust to achieve long-term, sustainable mutual value.60,62 €
BURGESS, BEV
Executive Engagement Strategies
Win the attention of high-level decision makers in large corporations; spark their interest and earn their trust to achieve long-term, sustainable mutual value.
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