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The Zappos Experience: 5 Principles to Inspire, Engage, and WOW

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    The Zappos Experience: 5 Principles to Inspire, Engage, and WOW

    Trda - 08. sep 2011
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    ISBN/EAN:P_9780071749589
    Redna cena: 30,44 €

    Given unprecedented access to one of the most successful online retailers in the world, the bestselling author of The Starbucks Experience unveils the customer-experience strategies that have made Zappos the model of leadership success

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    Opis

    Given unprecedented access to one of the most successful online retailers in the world, the bestselling author of The Starbucks Experience unveils the customer-experience strategies that have made Zappos the model of leadership success

    O avtorju

    -Joseph Michelli-

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