Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations

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    Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations

    Trda - 19. maj 2008
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    ISBN/EAN:P_9780071590730
    Redna cena: 38,38 €

    Offers an inside look at the Mayo Clinic. This work explains how "Putting the needs of the patient first" is more than just the Clinic's motto, but an operating principle that guides various management decisions. It shows how to apply that principle to expand your business' customer base and earn fierce, undivided customer loyalty.

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    Offers an inside look at the Mayo Clinic. This work explains how "Putting the needs of the patient first" is more than just the Clinic's motto, but an operating principle that guides various management decisions. It shows how to apply that principle to expand your business' customer base and earn fierce, undivided customer loyalty.

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    -Kent D. Seltman-

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