Winner of the CMI Management Book of the Year. This is a book about managing, pure if not simple. Managing is important for anyone affected by its practice, which in our world of organisations means everyone. We need to understand it better, in order for it to be practiced better, and yet we have not yet come to grips with the central question of what it is that managers really do. Those befuddled by some or all of management - which hardly excludes managers themselves - should be able to reach for a book that provides lasting insights on the big questions. What are the essential dynamics, roles and conundrums of managing? Are leaders really more important than managers? And where has all the judgment gone? In Managing, Henry Mintzberg captures, in one place, the essence of managing. This landmark book will enable people to see the job all at once, and so be able to appreciate its components comprehensively, coherently, and interactively - as effective managers do. Engaging with management as a daily practice, it explains what it is that managers do, why they make a difference and how they become effective.